Delivery information

For orders below 10kgs:

COUNTRYPRICESHIPPING TIME
Spain (mainland)4.8 €2 - 4 días
Balearics6.8 €2 - 4 días
Portugal* (mainland)6.8 €2 - 4 días
France*8.95 €5 - 6 días
United Kingdom*£ 5.905 - 7 días

For order above 10kgs, JOCCA may contact you to inform you about additional shipping costs.

*Mainland, Continental France, Portugal (islands excluded).

For delivery to other countries please contact: contact@jocca.co.uk

Your pack shipment

Boxes are amply sized and your items are well-protected.

Important Customer Advice

The following guidance will help you receive your order as quickly as possible, making shopping with Jocca a happy experience!


Register your mobile phone number – in the unlikely event that your address cannot be located this will enable us to contact you much quicker for further details.

Delivery times may vary – so check the delivery table above for guidance on how long you can expect to wait before receiving your order. We promise that we will try to beat these times whenever we can.

Our customer service team are here to help! – if you are having problems you can speak to our helpful Customer Service team for advice and support.

Email: contact@jocca.co.uk

What to do if your order has not arrived

If for any reason your delivery does not arrive within the promised timeframe, please contact our Customer Services Team, quoting your order number and date the order was placed.

We do ask for you to wait until the promised timeframe has elapsed before contacting us because it is rare that we do not deliver on time.

Email: contact@jocca.co.uk