Returns are free of charge within the next 15 days upon order has been received by the client a long as the product has not been used.
Used products can be returned for free in the event of mal function. Warranty applies for 2 years after purchase.
Customers returns of products after 15 and with no malfunctioning will have to pay for any cost associated.
Instructions to return products
Free of charge: Please contact Qualimail on info@joccashop.comwith detailed explanation on any malfunction or reason for returning the product.
Address: QUALIMAIL SL C/ Tarranca, 12 Poligono Plaza 50197 Zaragoza
Refund will take within 2 3 weeks after product has arrived to Qualimail warehouse and has been and returning reason has been assessed.